Privacy Policy

1. Introduction

Welcome to Cotton Bloom ("we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our website https://www.cottonbloom.co.in

2. Information We Collect

When you visit our site, we may collect the following information:

• Personal Information: Name, shipping address, billing address, phone number, email, and payment details (processed securely via third-party providers).
• Order Information: Products you view or purchase, cart activity, and purchase history.
• Device Information: IP address, browser type, time zone, and cookies.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you regarding your order, delivery, or promotions
• Improve our website and customer experience
• Comply with legal and tax obligations
• Prevent fraud and unauthorized activity

4. Sharing Your Information

We may share your personal information with:

• Delivery Partners: Such as Shiprocket, Delhivery, India Post, or any courier partner for order fulfillment.
• Payment Gateways: Razorpay, Cashfree, Shopify Payments, or any secure third-party processor.
• Analytics Tools: Like Google Analytics and Meta (Facebook) for understanding user behavior and improving marketing.

We do not sell your personal data.

5. Cookies

We use cookies to improve site performance and personalize your experience. You can choose to disable cookies through your browser settings.

6. Data Retention

We retain your order information for our records unless you request its deletion.

7. Your Rights

If you are a resident of certain jurisdictions (like the EU or California), you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt-out of marketing communications

8. Security

We follow industry best practices to protect your personal data but cannot guarantee 100% security over the internet.